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We
use Activity Log Reporting System (ALRS).
The application generated reports are based
on parameters such as activities, projects
and writers. We ensure that at all times our
output and quality is maintained at optimum
level.
We can send you a report of every months work,
Activity Log Report. This can be made available
online, if you need 24×7×365 reporting.
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The
writers at Technowrites sign Non-disclosure Agreements to
ensure confidentiality. The working copies are secured by
login access. Papers and backup files are secured. We take
back-up on secured hard disk every day and on CD-ROM disk
every week.
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A
properly designed document can improve user's understanding
of the product. User can be trained to identify the problems
and communicate them. The user may also be encouraged to
troubleshoot minor problems like use of incorrect syntax.
The document will directly be related to after sales support
cost. The better the document the lower the cost. In most
cases, a properly designed document can help cut your after
sales cost by 70 percent.
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Documents
like User Guides and Online Help are a part of your product.
A Good quality document enhances the quality of the product.
In many cases, the user is not aware of the advanced features
of the product, and hence may not use them. All the money
you spent into building that feature is wasted. A well designed
document or training session can help users learn more about
the product. Thus they get more returns for same money spent.
This will increase sales of your product.
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©
Copyright 2005, Technowrites Pvt.
Ltd.
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