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Global
Consulting Company
A global management consulting, technology services and
outsourcing company in India.
Projects
Completed
Standardizing
and refining process documents developed by the Quality
Assurance team. Copy-edited, formatted process documents,
and developed executive summaries. Also, structured the
annexure to the process documents and improve on the related
diagrams and flowcharts so as to supplement the main text.
We worked on approximately 700 pages in a period of 6 weeks.
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Tools Used
Microsoft Word, PowerPoint, Excel, and Visio
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Challenge
Developing
and editing process documents requires much of logical reasoning
and also knowledge of the concerned business solution offering.
The consulting company was not having style guides for the
process documents. Hence, the writers had to invest considerable
amount of time in developing styles. |
Solution
Technowrites deputed a team of two writers to work on-site
and a consultant writer to review the documents and develop
executive summaries for two main documents of more than
100 pages each. We interacted with the subject matter
experts from consulting
company's
Quality Assurance team.
Technowrites also,
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Designed
templates and style sheets for the documentation
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Designed
a guidance document for the developers to use for
further documentation and review, which provided a
long-term solution.
These
documents were later used by the consulting
company
for successfully achieving eSCM Level 3 certification.
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©
Copyright 2005, Technowrites Pvt.
Ltd.
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