Technowrites: technical writing case study, elearning content solution, content development services

technical writing case study
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content development services
Technowrites: technical writing case study, elearning content solution, content development services
technical training material

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Trina
Trina is one of the leading providers of 'e-learning solutions' for the corporate, publishing, education and the government sector. Trina specializes in offshore development of the training material by transforming the unstructured raw content into effective learning solutions.

Project
Trina was developing an e-learning course for one of their client based in USA. The course was designed for the company's sales executives. Technowrites was given the responsibility to develop a storyboard for the various e-learning courses designed by Trina.
learning content development
Based on the inputs given by Trina, the team involved was responsible to develop the storyboard for e-learning on:
  • Clinical Database Management System
  • Cardiac Medications & Urological Health Care Products
Tools Used
  • Microsoft Word
  • Microsoft Power Point
  • FullShot

Challenges
  • While developing the storyboard the team was required to understand the subject. It was also required to understand the target audience and accordingly edit the content provided.
  • For making the courseware more interactive it was necessary to make the use of suitable graphics. The team required to search for graphics and instruct the graphic artist about the animations required.
  • In addition to the incorporation of the graphics, it was also required to visualize the animations that would synchronize with the audio. The team was required to write notes to instruct the visual developer about these animations.
  • In Clinical Database System Management project, we had to watch the WebEx session, hear the mentor’s narration, note the points narrated and then develop the storyboard.
  • Understanding the mentor’s accent and use of relevant screenshot while developing the storyboard was a challenging task.

Solution

Technowrites worked on a prototype to increase the Trina's comfort level. After getting approval on the prototype, writers worked on the live projects with steep deadlines. Our writing team's previous experience helped to complete the projects in time. The writers were used to coordinate with graphic artists hence writing the notes in story boards was done effectively.
Our writers submitted the completed check-lists for each project that helped Trina to reduce the review time.



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